Quantum Metric
Quantum Metric is a digital analytics platform that provides real-time insights into customer behavior and digital product performance. It helps businesses understand how users interact with their websites and mobile apps, identify friction points, and optimize the customer experience. This leads to increased conversion rates, reduced churn, and improved overall digital product success.
Quantum Metric products (8)
Felix AI Agentic
Autonomous agents that analyze every part of the customer journey, providing real-time insights to various teams and call agents.
Interaction Heatmaps
Visualize page-level clicks, scrolls, and attention to understand user engagement and identify usability issues.
Journey Analytics
Provides insights into every touchpoint across the digital journey, understanding customer paths and optimizing experiences.
Metric Builder
Allows businesses to create custom digital KPIs tailored to their strategic goals, aligning analysis with business objectives.
Monitoring & Alerts
Alerts on aggregate behavior, frustration, and other key metrics to proactively address issues and maintain optimal performance.
Opportunity Analysis
Automatically surfaces and quantifies friction points within the digital experience, guiding teams to prioritize improvements.
Quantum Metric Mobile App Insights
Quantum Metric Mobile App Insights provides a platform for understanding user behavior in mobile applications through session replay, heatmaps, and funnel analysis. It enables developers to identify areas of friction, im
Session Replay
Understand the 'why' behind customer behaviors by replaying user sessions to identify issues and areas of friction.