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Genpact

Genpact's primary software product is a suite of digital transformation solutions designed to empower enterprises across various industries to reimagine their operations. It leverages advanced technologies like AI, machine learning, and automation to drive efficiency, enhance customer experience, and unlock new growth opportunities. This comprehensive platform is ideal for large organizations seeking to modernize their business processes and achieve sustainable competitive advantage.

Genpact products (7)

  • Channel Revenue Optimization

    Utilizes automation and analytics across order management to identify and plug revenue leaks for consumer goods and retail companies.

    Business Intelligence (BI) · Workflow & Process Automation

  • Cora ContactUs.ai

    An end-to-end platform that unifies processes, people, and products to enable seamless customer service interactions.

    Conversational AI & Chatbots · Customer Experience · Workflow & Process Automation

  • Finance as a Service

    Offers services and solutions to help businesses achieve growth and resilience, boosting profitability, managing risk, and encouraging innovation.

    Business Intelligence (BI) · Governance, Risk & Compliance (GRC) · Professional & Consulting Services

  • Fraud Risk Management Solution

    Helps prevent financial losses, protects organizational reputation, and ensures stability by effectively managing fraud risks.

    Governance, Risk & Compliance (GRC)

  • Genpact Cora

    An AI-based platform for enterprises designed to decipher data, improve customer service, and accelerate financial reporting and market speed.

    Business Intelligence (BI) · LLM / GenAI Platform · Robotic Process Automation (RPA)

  • KYC Solution: Faster, Better Compliance in Finance

    Transforms Know Your Customer (KYC) processes for financial institutions, enhancing customer experiences through streamlined and efficient compliance.

    Compliance & Audit Management · Customer Experience · Data Privacy Management

  • Supply Chain Management Solutions

    Transforms supply chains with enhanced visibility, tighter control, and faster connections, spanning planning to aftersales services.

    Workflow & Process Automation

Genpact categories

  • Workflow & Process Automation
  • Business Intelligence (BI)
  • Customer Experience
  • Governance, Risk & Compliance (GRC)
  • Conversational AI & Chatbots
  • Professional & Consulting Services
  • LLM / GenAI Platform
  • Robotic Process Automation (RPA)
  • Compliance & Audit Management
  • Data Privacy Management

Genpact integrates with

  • Microsoft
  • Amazon
  • Google
  • Salesforce
  • SAP
  • Oracle